How It Works
If you've never used a pet sitter before, we understand that the process may seem overwhelming, or that you're just not sure what to expect. Here we outline what you can expect from us throughout the booking process.
Once the service begins we're more than happy to tailor our communications to suit your preferences- some owners like regular, daily updates and photos of their pet(s), whilst some prefer to keep updates to only the essentials.
THE
BOOKING
PROCESS
Enquiry
Fill out our enquiry form or message us via our social media platforms. Please include as much info as you can about your lovely pet(s), and specify which service you're enquiring about, along with the dates and times you'll need us from/until.
Meet & Greet
If we have availability for your chosen service dates and times, then we will arrange a meet and greet with you and your pet(s) in your own home. This gives us a chance to meet in person and discuss details.
Enrolment Forms
Once we get past the initial meet and greet, it's time to begin the booking process. We will send you 3 forms: Client Intake Form, Client Agreement Form, and finally the Veterinary Emergency Form.
Payment
Once the forms are completed, we will send you a payment link for a 30% booking deposit to secure your dates (if applicable). The rest of the payment is due closer to the start date of your booking.
Service
We'll be in touch with you prior to the start date of your service to discuss key handover etc (if applicable) and will arrive at our agreed time to take care of your lovely pet(s).